FAQ – SuperMark

Frequently Asked Questions (FAQ)

1. What payment methods do you accept?

We accept payments via PayPal, Debit, and Credit cards. Both PayPal account holders and guests can pay securely using a card through our PayPal gateway.

2. Do you ship internationally?

Yes, we ship worldwide. Shipping costs and delivery times may vary depending on your location.

3. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use it to track your package directly with the courier.

4. What is your return policy?

We offer a 30-day return policy on eligible items. Items must be unused and in their original packaging. For detailed instructions, visit our Refund Policy page.

5. Can I cancel or modify my order?

Orders can only be modified or canceled before they are shipped. Please contact our support team as soon as possible to request changes.

6. How do I contact customer support?

You can reach our support team via email at support@supermarkshop.store or call +27 679138563. Our team is happy to assist you with any questions or concerns.

Last updated: 08 September 2025